Operations/ Ground Staff

  • Basic Salary: $1400 onwards/month

Type  Full Time Position

Position Required  Amusement Centre – Ground Staff 

Education Requirement Minimum N/O’Levels

Location  Orchard Central

Commitment  5.5 Days/ Week (44hours)

Overview The Operations Staff is responsible for providing exceptional customer service while supporting the operation of the Amusement Centre, Redemption Counter and Floor.

Who should Apply If you are bubbly, fun and young person with the passion to serve and work in a fun and lively environment. 

Singaporean Citizens Only.

Age Requirement 18 – 40 yrs

*You must be able to perform 2 Staggered Work Shifts

1. 1100 – 2000HRS
2. 1600 – 0100HRS 


    • Job Scope
      • Engage customers to determine their needs are met. 
      • Maintain inventory levels (stock taking) in amusement games. 
      • Maintain games and counters clean and visibly attractive to customers’ eyes. 
      • Respond responsively, politely with friendly demeanour to customers’ requests. 
      • Answers to all general inquires. 
      • Performs special projects and other miscellaneous duties as assigned by management/ manager.
      • Maintaining POS
      • Handling of cash/ top up for membership cards*
      • Simple Troubleshooting for Machines*
      • You may be assigned to aid in Opening or Closing with the manager
      • Daily Operations (SOP) as set out by manager.
      • Explains game operation or rules to customers, and responds to customer complaints of machine malfunction. 

      Additional Duties

      • Conducts age restriction control in accordance with company policies. 
      • Conducts lost and found procedure in accordance with company policies. 
      • Seeks constant improvement or more efficient and less expensive ways and means in department work processes. 
      • Complies and maintains confidentiality of all company policies and procedures. 
      • Responsible for maintaining a clean and safe working area for all staffs.

      *On-Job-Training Provided


      Work Environment While performing the duties of this job, the employee regularly works in a arcade environment where high levels of noise and activity can be expected. The noise level in the work environment is usually loud. 


      Physical Demands While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 50kg with assistance is required.


Annual Leave 14 days


  • Performance Bonus/ 13th Month Bonus
  • Confirmation bonus
  • Applicants with Japanese Speaking Ability (Additional Money Incentive) – at least a JLPT N3
    *You will be required to do a language test if you wish to be paid for the language ability.
    *Not requirement for Japanese PR in Singapore.

Other Perks

  • Immunization packages
  • Medical Reimbursements
  • CPF Contribution
  • Employee Gaming Benefits

1. Email your resume / cover letter 

Email us at contactus@tonamusement.com and attach a pdf copy of your resume and cover letter. Please include your recent photo and any other necessary documents and information you would like us to assess.


2. Phone Call  & Interview Process

You will be required to attend a face-to-face interview at our office (address will be revealed to you) if you are shortlisted. Please be contactable!
*Be prepared that you may be given a test of your language skills (Japanese, if applicable).  


3. On-Job Training 

You will be required to attend an unpaid training session at the branch if selected.

Music by:     水溜りボンドの歌       作者(GT-K)公式HP            

リリース:  2016年10月28日         ℗ 2016 GT-K 


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